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Jobs at New Hope Valley

Housekeeper - January 2018

Location: Saginaw Township, MI

Type: Part Time to Full Time

Min. Experience: Entry Level

Housekeeper – New Hope Valley

GENERAL INFORMATION   -   January 2018

Title  Housekeeper
Company  New Hope Valley West

Employment Type  Part-time to Full-time roles
Location  Saginaw, MI

Compensation   $10.00 - $11.00 per hour
Address  3785 N. Center Road
Saginaw, MI 48603

Company Website  http://newhopevalley.org/



New Hope Valley offers a wholesome living alternative to elders in need of constant assisted care. Our mission is to create a stimulating yet safe and comfortable environment for all in our home.  We have set out to develop an eco-system that meets the physical, spiritual, social, emotional and intellectual needs of our residents.  Our community has been designed to embrace the social model and we have equipped it with the latest technology to support the right balance for seniors seeking support, security, independence, and choice.   We are committed to providing better alternatives for those seeking assisted living options. Drawing upon over 150 cumulative years of direct and indirect patient care experience of our owners, we offer our residents dignified living in a healing home. 

Our employees adhere to the highest standards of excellence.  Our direct care partners and supporting team members who range from concierge to kitchen aids are the core of our eco-system.  So if you have the skills, compassion, empathy and desire to help seniors, then we encourage you to continue with our online job application.

New Hope Valley is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability or veteran status.

Job:  Housekeeper


  • Prepare apartments for move-in as assigned
  • Perform general cleaning assignments in apartments, hallways and common areas
  • Utilize cleaning chemicals properly and safely in accordance with department guidelines
  • Inform supervisor of any pertinent resident issues or concerns
  • Required to stand frequently; walk, use hands to finger, handle or feel; and reach with hands and arms
  • Occasionally required to sit and stoop, kneel and crouch
  • Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds
  • Specific vision ability’s required by this job include close vision, depth perception and ability to adjust focus
  • Responsible for assistance with set-up of dining rooms, waiting tables, serving food, and/or cleaning-up of dining room areas
  • Provides friendly and professional assistance with all residents and accepts responsibility to deliver outstanding customer service
  • Meeting the needs of all residents equally
  • Reporting promptly and accurately, anything unusual regarding resident status or building issues
  • Assisting with resident needs in the Assisted Living dining room
  • Assisting with gathering residents for activity programs, as requested
  • Assist residents with any special request separate from cleaning duties that can be accommodated with general knowledge
  • Demonstrates accountability and flexibility in adjusting to variable workload and job duties
  • Is organized, efficient, and prioritizes appropriately according to resident and assisted living needs
  • Cooperates with other coworkers in reassignments to meet resident housekeeping, laundry or food service needs
  • Completes assigned and unassigned responsibilities / tasks during the shift
  • Consistently offers assistance to every other staff member in every area of Assisted Living or Memory Care during assigned shifts
  • Reacts calmly and effectively in emergency situations, anticipates needs of entire unit of Assisted Living and Memory Care apartments
  • Remains flexible regarding staffing patterns, and actively seeks the resolution of staffing conflicts
  • Assumes responsibility for being on time
  • Completes restocking, and monitoring of cleaning product inventory to assure that supplies are available
  • Utilizes professional communication skills effectively
  • Demonstrates open and courteous communication with residents, families and visitors
  • Demonstrates open and courteous communication with coworkers, supervisor and/or manager
  • Relays pertinent information through verbal communication with appropriate department supervisors
  • Maintains strict confidentiality of all resident information including that of family, friends, and staff
  • Contributes constructively to successful implementation of changes, new ideas, and Performance Improvement activities
  • Participates in Service Excellence activities / programs
  • Maintains and strengthens current clinical knowledge through attendance at staff meetings and in-services
  • Completes required competencies
  • Attending All Staff Mandatory in-services
  • Completion of orientation checklist
  • Demonstrates accountability and flexibility in adjusting to variable workload and job duties
  • Is organized, efficient, and prioritizes appropriately according to resident and assisted living needs
  • Completes assigned and unassigned responsibilities / tasks during the shift
  • Remains flexible regarding staffing patterns, and actively seeks the resolution of staffing conflicts
  • Assists Care Givers and Department Leaders with resident care when requested.

Job Requirements

  • Experience working with elderly population
  • Desire to work with seniors.
  • High School diploma / GED preferred.
  • Able to provide housekeeping and laundry services in a resident centered environment.
  • Ability to handle multiple priorities.
  • Possess written and verbal skills for effective communication and competent in organizational, time management skills.
  • Demonstrates good judgment, problem solving and decision making skills.
  • Ability to work semi-independently without direct supervision by following all community procedures and guidelines and having the ability to follow through on assigned tasks, and demonstrates initiative.




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