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Jobs at New Hope Valley

DIRECTOR - October 17, 2017

Location: Saginaw Township, MI

Department: New Hope Valley West

Type: Full Time

Min. Experience: Manager/Supervisor


New Hope Valley West offers an independent living and assisted living community unlike any other in MI, featuring an array of unique amenities and community events that promote a healthy and meaningful lifestyle as well as a care staff that is selected for their passion. Visit us to see why our communities are award winning! 

"We commit to building genuine relationships with our residents, provide emotional, spiritual and loving support as well as foster a community that promotes continuing a purposeful and meaningful life."

As part of our continued growth at New Hope Valley, several exciting new job opportunities are available within our Saginaw Township Community.


The Director’s primary responsibility is to plan, direct, evaluate and administer the resident care program at New Hope Valley West, a Home for Aged (HFA) Independent Living and Assisted Living. This responsibility includes managing the service quality, efficiency and professional development of direct care staff. Additionally, the Director must also lead and manage business operating functions and related staff at New Hope Valley West.

New Hope Valley is seeking a very special individual to be the Director for its state-of-the-art assisted living, and independent living community.  This is a fantastic opportunity for a hands-on Director to operate an independent mission centered community that will offer unparalleled services and amenities.




1/ Work with, and at the direction of the MD, assist in the development, implementation and maintenance of the 24 hour resident care program of the community to ensure a quality resident care program which meets the individual needs of the residents; oversee assessment and admission of appropriate individuals considering the resident’s required level of care and discharge of residents when their needs can no longer be met at the community.
2/ Oversee and manage efficient, safe and effective business operations in departments of dining, facility & building management, and resident life-enrichment activities. Participate in the implementation and refinement of company’s marketing strategy. Be cognizant of expense management and budget guidelines in all operating departments.  Communicate concerns and results consistently to the MD.
3/ Determine staffing requirement to ensure program delivery, including hiring, training, performance evaluation and termination of staff. Arbitrate among staff, motivate and lead employees, encouraging a professional and positive attitude among staff by being a role model in conduct, appearance, communication, respectful and ethical behavior, and decision-making.
4/ Manage the Assistant Director of Resident Care in the completion of their job responsibilities as necessary; purchase equipment/supplies as requested by Assistant Director of Resident Care; conduct comprehensive inspections to verify satisfactory completion of work assignments as directed.
5/ Assess training needs of care staff; plan, coordinate and participate in continuing education to meet the needs of the staff for self-development, enhanced resident care development and licensing certification.
Ensure compliance with applicable laws, codes and/or requirements of state licensing and regulatory agencies of Home for the Aged.
6/ Communicate community philosophy, policies/procedures, and resident’s rights to potential new residents and their representatives; greet and escort interested persons on a tour of the community.
7/ Develop, implement, maintain and communicate programs relating to emergency procedures, infection control, health and safety to ensure compliance with regulatory standards to create a safe environment for staff and/or residents; schedule, plan and procure materials for monthly safety meetings; assessment of community for health and safety risks and implementation of measures to minimize risks and address potential hazards; maintain community’s Disaster Manual; responsible for safety of residents in case of emergencies.
8/ Maintain required incident reports of all injuries/illnesses of employees, residents, and visitors and analyze data to recommend proactive solutions to reduce frequency of accidents; investigate unusual incidents.
Oversee confidentiality and safe storage of current and closed community’s records; establish retention and disposal policy consistent with state/federal regulations.
9/ Develop and maintain an open relationship with residents and their families of the community through regular interaction, encourage and support residents with their involvement in the community.
10/ Knowledge of location of community’s Disaster Manual and Material Safety Data Sheets (MSDS) and the reporting system specified in the Right to Know policy; awareness of general safety, environmental, and infection control procedures; familiar with (PPE) Personal Protective Equipment and universal precautions relating to OSHA-Blood-borne Pathogen Standard.
11/ Excellent attendance, timeliness in reporting to work, and discussion of all absences, injuries and illnesses with MD; attendance at professional seminars and community activities.
12/ Attend minimum of 10 in-service training programs per 12 month period as required by state.
Perform other related duties as assigned.



1/ Provide orientation, training and support for the Assistant Director of Resident Care.
2/ Work with the MD to develop, implement and oversee community’s policies, procedures and operations of the resident care program in the community to ensure the quality of services delivered to residents is maintained; establish and provide standards for resident care against which work will be monitored; accountable, dependable and assertive in identifying departmental and staffing needs.
3/ Provide leadership and encourage a professional, positive attitude among community staff by being a role model in conduct, appearance, communication, mutual respect and ethical behavior and decision making.
4/ Assess problem situations to identify causes, process relevant information, generate possible solutions and make recommendations to resolve problem.
5/ Regularly communicate with MD; participate in leadership team meetings and give input as to community’s residents, resident care program, safety issues and potential problems.
6/ With the MD, recruit and hire qualified resident care personnel to maintain adequate staffing to meet the needs of the community, conduct disciplinary action, performance appraisals and make decisions regarding resident care staff performance, salary adjustments, promotions and terminations.
7/ Participate in the development of an annual budget with MD for resident care and monitor expenses to ensure compliance with annual budget. 
8/ Participate in planning and implementation of on-going quality assurance process and improvement efforts consistent with community’s philosophy and mission statement; monitor, track and compile pertinent data and prepare periodic reports.



1/ Ability to perform necessary functions and job responsibilities of the Assistant Director of Resident Care.
2/ Friendly, courteous manner; highly motivated, compassionate and patient; excellent communication skills to direct resident care for residents with varying degrees of abilities.
3/ Knowledge of modern independent living and assisted living principles, techniques, methods and current trends/developments regarding resident care including knowledge of Resident’s Rights, federal/state licensing and regulations for a Home for Aged community.
4/ Knowledge of federal/state employment regulations, FMLA/COBRA, unemployment, workers comp and equal opportunity and affirmative action employment programs; knowledge of recommended record storage guidelines.
5/ Knowledge of computer PC operations and software e.g. Microsoft Word, Excel, Outlook, etc
6/ Ability to provide written short and long term goals designed to achieve departmental objectives; monitor and evaluate progress toward goals; good organizational and prioritization skills.
7/ Ability to be flexible, solve problems/conflicts effectively in a sensitive and calm manner, act independently and carry out oral and/or written instructions; ability to react quickly and decisively in the event of an emergency.
8/ Affinity for seniors and genuine care regarding their well-being with an ability to maintain appropriate attitude and conduct for the welfare of residents; demonstrate an appreciation of the heritage, values, and wisdom of the resident and an understanding of their rights, the aging process and diseases of the elderly.
9/ Display honesty, integrity, dependability and ability to work as a team member, possess good leadership and interpersonal skills and maintain a positive attitude toward employment; able to communicate effectively and maintain confidentiality of employee and resident information in compliance with HIPPA regulations.
10/ Ability to identify own personal strengths and weaknesses and discuss with supervision.
11/ Satisfactory references, background check, drug screen, pre-employment physical and current PPD (or chest x-ray) for tuberculosis.



Bachelor’s Degree in Business Administration, Human Resources Administration, Gerontology, Nursing or other course of study that relates to service to the elderly, preferred.

Minimum of 5 years experience as a CNA along with supervisory and medication management experience.  Previous supervisory experience including staff scheduling and and labor cost control.



1/ Work is performed in a residential community setting; may require attendance at evening and/or weekend events. 
2/ Speaking and hearing required to perform job responsibilities; reading/writing; understand directions and communicate verbally. 
3/ Specific vision abilities required include color, close and far vision acuity, depth perception and ability to adjust vision focus.
4/ Employee must be in good physical health and have the ability to climb, balance, kneel, crouch, reach, walk, sit, lift, grasp, perform repetitive motions involving bending, twisting, stooping, pushing, pulling, fingering, wrist motions and foot operations; ability to stand for an extended period of time without significant rest period; possess the strength/stamina to lift more than 50 lbs. with assist.


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